Our
Approach
Empowering Businesses
At ECBS, we offer a methodical process which aids businesses in understanding their energy challenges - whether it be offering solutions for portfolio management or guiding you on your next ESOS journey. Our dedicated energy experts work with you to develop a tailored energy strategy that fits your specific needs, identifies areas for improvement, and reduces costs.
We create a bespoke plan that is transparent and customised to your business requirements, providing ongoing monitoring and management to ensure ongoing efficiency. Contact us today to take control of your energy commitments and start exploring intelligent solutions.
Core Values
At our core, we are committed to providing innovative and sustainable energy solutions to our clients, while ensuring efficient and effective energy management practices. Our mission is to empower businesses to achieve their energy goals, reduce their environmental impact, and enhance their bottom line.
We strive to be a trusted partner, offering tailored and cost-effective energy solutions that are grounded in best practices, cutting-edge technology, and unparalleled expertise. Our goal is to drive positive change in the energy sector, one client at a time, and to promote a more sustainable future for all.
Whether you approach us, or we approach you, the beginning of our relationship starts with an industry-standard ‘Letter of Authority’ (LOA). This crucial component allows us to request industry-held data such as annual consumption, metering details, current prices and half-hourly data plus much more. Without this information, you would be limited in what advice can be given.
Once we receive your unique data, our analysts will build a comprehensive picture of your business needs and configure the best option for you. After successfully qualifying your needs and requirements, a tender is sent to all relevant suppliers requesting live-market prices. Your account manager will present a comparison of findings and discuss which options would be of preference based on various factors.
Upon agreement, the supply contract, acceptance form and T’s & C’s will be sent to you and subsequently sent to the relevant supplier(s). Once received, our Admin Team will assess and process the paperwork and provide confirmation that this has been accepted by the supplier. This will be followed by a consolidation call to ensure we have all I’s dotted and T’s crossed.
Your Journey With Us
Initial Contact
Analyse and Compare
Confirmation
Customer Service and After Care
Procuring for your supply contract(s) is only a small proportion of the work involved. Issues can occur meaning your time is now required to raise queries and solve problems. Our account management service will pick up these queries and concerns on your behalf.
Our position in the marketplace provides huge service benefits, such as reducing supplier SLR times from eight days on average to 14 hours! Your dedicated account manager will be on hand to help with all manner of energy-related topics, even how to use less and become more self-sufficient.
